We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at
We do not store credit card details nor do we share customer details with any 3rd parties. When you place an order via the app you will be required to provide us with your name, email address, and your payment information. Your contact details will be used for payment verification and feedback requests only.
We may refund part or all of your order where: * 1) items that you have ordered through the click and collect service are not available * 2) proof of ‘failure to deliver’ can be substantiated * 3) you have contacted us within 5 hours of the delivery time and brought your issue or concern to our attention. * All orders are subject to availability. * If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund. * You should therefore check your order at the time of collection before leaving the store as no exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection. * No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the products occurring after the products are collected. * Refunds will be only be given in the same method as the order was paid.
Any age restricted products will require the customer to show a valid proof of ID to prove the customers age is 18 year +.
Contact us at 01752 783660 or ask a member of staff for assistance.
